What are the duties of a CSR?
A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers.
What are 3 important qualities of customer service?
Essentially, the 3 important qualities of customer service center around three ps: professionalism, patience, and a people-first attitude. Although customer service varies from customer to customer, as long as you're following these guidelines, you're on the right track.
What are the 7 qualities of good customer service?
A list of the tasks, duties, and responsibilities (TDRs) that a particular job entails.. It typically includes job specifications that include employee characteristics required for competent performance of the job.