Relative to its size, Chubb also has the fewest customer complaints reported for home insurance based on data from the NAIC. The National Complaint Index from NAIC is a measurement of complaints made against an insurance company.
Which home insurance company has the highest customer satisfaction?
Amica Mutual, American Family, and The Hartford took the top three spots for overall home insurance satisfaction in J.D. Power's 2022 survey. Farmers and Homesite are the bottom two companies in the overall satisfaction survey.
What insurance companies have the highest ratings?
Companies with the very best ratings include Geico, State Farm, Mass Mutual and New York Life; they all have the highest possible rating of A++.