- Prepare for a call.
- Introduce yourself.
- State the main reason for your call.
- Listen actively without interrupting.
- Practice your business phone etiquette.
- Give thanks.
How to make a successful business phone call?
I gathered the most important rules to help you achieve your goal by making a business phone call. Again, I have to stress the importance of preparation. #1 Be clear about the purpose of your call. Before picking up the phone, it is crucial to sit back and make sure you know the reason you are making the call.
What is the importance of business phone calls?
Even with today's overall focus on technology, business phone calls, or phone calls intended to discuss deals, agreements, and any other information of professional significance are important and often-utilized, as they allow experts from a number of different companies and organizations to completely understand one another.
How do you answer the phone when calling a company?
Most companies have this standard format to answer the phone: “Good morning, thank you for calling [company name]. This is [your name], how many I help you?” Pretty easy, don’t you think? Let’s break it down. 1. Greeting So, which one do you use? “Good morning” is the easy one. Is it before 12:00 p.m. (noon)? Always use “Good morning” before noon.