Which is the definition of service provider as per ITIL?
Service providers usually present their services to consumers in the form of service offerings, which describe one or more services based on one or more products. A service offering is a description of one or more services that are designed to address the needs of a target consumer group.
Which of the following is true in the definition of services as per ITIL?
Straight from the pages of ITIL itself, a Service is: A means of delivering value to customers by facilitating outcomes customers want to achieve, but without the ownership of specific costs and risks.
Which of the following does not align with the definition of organisation as per ITIL?
Answer: The correct answer of this question is a single person or a team united by common objectives.
Which is the correct definition of value as per ITIL?
ITIL 4 defines value as: The perceived benefits, usefulness, and importance of something.
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- which of the following is true with the definition of service provider as per itil®
- which of the following is true with the definition of service provider as per itil® value creation