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Which one of the following is the best definition of it service management


Answer: Option D - The implementation and management of quality IT services that meet business needs is the correct answer. Explanation: ITSM stands for IT service management, which is basically how IT professionals manage the end-to-end delivery of IT services to clients.

Which of following is the best definition of IT service management?

The implementation and management of quality IT services that meet the needs of the business.

Which one of the following is the best definition of the term service management in ITI?

Which one of the following is the BEST definition of the term service management? A set of specialized organizational capabilities for providing value to customers in the form of services.

Which one of the following is a best Practise used in IT service management?

Automation is one of the most critical best practices in ITSM.


ITSM stands for IT service management, which is basically how IT professionals manage the end-to-end delivery of IT services to clients. This comprises all of the processes and activities involved in designing, developing, delivering, and maintaining IT services. The premise that IT should be supplied as a service is at the heart of ITSM.




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