What is compensation amount royal mail

If the item was sent to somewhere within the UK, the normal compensation is a book of 6 first class stamps. There are exceptions if it was sent by special delivery, Tracked 24 or Tracked 48. If the item was sent by special delivery guaranteed by 9am, you'll get a full refund of the postage cost.

What do I do if my Royal Mail item is not delivered?

You should try to contact the seller before you ask Royal Mail for compensation - you'll usually get a better result. You can: ask for a refund or redelivery if the item didn't arrive.

How long do I have to wait to claim from Royal Mail?

Compensation Payments for loss\n\n Claims for loss must be made within 80 calendar days of the date of posting, or no claim will be entertained. Royal Mail has no legal liability for any loss if at the time of the claim 80 days has expired from the date of posting.

Can I get a refund from Royal Mail?

Please note: You have a right to cancel and request a refund of the purchase you have made as long as the request is submitted within 14 calendar days from date of label purchase, and that you have not already presented the item into the Royal Mail Group network (please see Royal Mail Click ɪmp; Drop terms and conditions ...