What is convenience fee

A pay-to-pay fee – also known as a convenience fee – is a fee charged by a company when you make a payment through a particular channel. For example, companies sometimes allow you to make a payment in person or by mail for free but charge you a fee for the convenience of taking your payment over the phone or online.

How do I avoid a convenience fee?

You can avoid paying a convenience fee by simply not using a credit card. Instead, you can use a standard payment option, such as cash, check or ACH transfer. Get in the habit of carrying some cash or checks in your wallet in case you need another payment method.

Why is convenience fee so high?

The reason that many venues charge a convenience fee is that the bank and processor service both take a small percentage from each credit card payment the business processes. Worse for companies, this is not an absolutely predictable amount because each individual transaction could come with additional costs.

Can a convenience fee be refunded?

No, Convenience Fee is non-refundable.

How is convenience fee charged?

A convenience fee is a charge that consumers pay to digital service providers for the service or the convenience they offer, which could be for payment of electricity, broadband, railway ticket or air ticket. IRCTC, the railways ticketing website, under the Ministry of Railways, charges a convenience fee of up to 10%.