What is customer service

Customer service is the support you offer your customers — both before and after they buy and use your products or services — that helps them have an easy and enjoyable experience with you. Offering amazing customer service is important if you want to retain customers and grow your business.

What is customer service with example?

Example: A customer asks a question that you don't know how to answer because it hasn't come up before. Instead of panicking, you take a moment to think of a solution that fits company guidelines. You're able to respond quickly and effectively, resulting in a positive customer experience.

What is the term customer service?

Customer service refers to the assistance an organization offers to its customers before or after they buy or use products or services. Customer service includes actions such as offering product suggestions, troubleshooting issues and complaints, or responding to general questions.

What is good customer service in simple words?

What is good customer service? Good customer service means consistently meeting customers' expectations. Great customer service is quick, easy, personalized, and empathetic. Companies that deliver excellent customer service take the time needed to understand the needs of their unique customer base.

What is customer service best answer?

"Customer service means listening to customers and helping them resolve their issues quickly.