What is the meaning of customer support?
What is customer support? Customer support is the team of people who provide help when customers have trouble with a company's products or services. It's ultimately about making sure customers are successful in solving whatever issues they came to your business to help solve.
What is the role of customer support?
What does a Customer Support Specialist do? Customer Service Specialists process complaints and issues related to products or services. To enhance customer experience, they help customers complete purchases, upgrades/returns and frequently provide necessary technical assistance.
What is difference between customer service and customer support?
The difference between customer service and customer support is that customer support teams support a product, while customer service teams provide service to a customer.
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[PDF] Welcome to Customer Support - Rapid7
Welcome to Customer Support - Rapid7 www rapid7 com/globalassets/_ pdf s/whitepaperguide/rapid7-customer-support-guidebook pdf The Rapid7 Customer Support Guidebook is your reference for the support tools and resources that can help you accelerate ROI from your Rapid7 solutions and make
[PDF] Customer Support Analyst - Merit Software
Customer Support Analyst - Merit Software www meritsoftware co uk/customer-support-analyst pdf For this role initial knowledge of payroll and IT isn't as important as experience in customer service We can teach you the nitty gritty details on the job
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