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What is difference between sap erp and crm


While the entire organization will come to rely on both ERP and CRM systems, the fundamental difference between ERP and CRM is that ERP is primarily for financial data and the finance department, while CRM is customer data used by the sales and customer service departments.

Is SAP a CRM or ERP?

SAP CRM is part of SAP ERP (Enterprise Resource Planning) business suite and is used to implement customize business processes related to Customer Relationship management CRM and to integrate with SAP and non–SAP systems.

Is SAP the same as CRM?

Both Salesforce and SAP are powerful CRMs from mature companies that offer the typical CRM features — sales force automation, pipeline management, and SaaS or cloud access. They help sales reps and managers alike streamline their workflows and track leads to improve sales processes.

What is difference between ECC and CRM in SAP?

In SAP ECC customers are organized based on the account groups with pre-defined partner functions, however in SAP CRM the business partners are grouped through a classification. A two-way mapping is necessary for business partner data between SAP CRM-ECC for replication and synchronization.

What is difference between SAP and ERP?

ERP is basically a software suite of various applications involving business process management. SAP is a software development corporation that provides ERP software solutions in the market. The ERP is a tool used for the management of business processes across various industries.




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