What is IT service management

IT service management -- often referred to as ITSM -- is simply how IT teams manage the end-to-end delivery of IT services to customers.HR Service Management · Service request · IT Asset Management · Service Desk

What is meant by IT service management?

IT service management -- often referred to as ITSM -- is simply how IT teams manage the end-to-end delivery of IT services to customers. This includes all the processes and activities to design, create, deliver, and support IT services. The core concept of ITSM is the belief that IT should be delivered as a service.

What is the role of IT service management?

IT service management (known as ITSM) is the craft of implementing, managing, and delivering IT services to meet the needs of an organization. It ensures that the appropriate mix of people, processes, and technology are in place to provide value.

WHAT IS IT services management What is its objective?

What is IT service management (ITSM)? IT service management (ITSM) is the process of designing, delivering, managing, and improving the IT services an organization provides to its end users. ITSM is focused on aligning IT processes and services with business objectives to help an organization grow.

What are different IT service management processes?

ITIL Process: The 5 ITIL Service Management Processes in the ITIL Service Lifecycle. There are 5 stages of ITIL lifecycle: Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement.