Is Jira Service Management different from Jira?
Jira software is designed specifically for software teams. With many workflow mechanisms, agile teams can create their tasks in sprints. Scrum or Kanban boards serve as an overview. On the other hand, Jira Service Management is purpose-built for the IT and service teams.
What is Jira software and Jira Service Management?
Jira Service Management is designed to help you unlock high-velocity teams by 1) empowering every team to deliver great service fast, 2) bringing visibility to work, and 3) accelerating the flow of work between development, IT, and business teams.
What are the different types of Jira?
Jira Service Desk:\n\n It is designed specifically for end-users to submit tickets to a help desk team. Unlike JIRA, JIRA Service Desk requires licensing only to your agents. You can check out some introductory documentation here and our getting started guide here.
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