19 mar. 2022 · ITIL 4 refers to Capacity Management as a service management practice, and has renamed the practice to "Capacity and performance management".Process Description · Sub-Processes · Definitions
What is capacity management in ITIL?
Capacity management is an IT service management practice within the ITIL framework. ITIL capacity management includes the service designs, plans, and processes that ensure your IT organization has the right amount of resources at the right time and at the right price to keep operations running smoothly.
What are 5 the capacity management strategies?
The capacity management includes the elements such as servers, end-user devices, storage systems, storage network devices, cloud services, and network communication devices. The capacity management can be achieved via software, hardware or by manual means.
What are the main elements of capacity management?
Service Capacity Management focuses on management, control and prediction of end-to-end performance of live IT services usage and workloads. It's about measuring performance and comparing it to requirements that are set in Service Level Agreements (SLAs) or Service Level Requirements (SLRs).