Most claims can be made at any time, but sometimes you'll need our approval before incurring certain costs, such as towing, or repairing or replacing damaged ...
Is there a time limit on car insurance claims Australia?
Depending on where in Australia your car accident happened and the type of personal injury claim you're making, each state and territory has its own claim time limits. These can vary from one month after car accidents (QLD and ACT) right up to 12 years (NSW).
What is the time limit to submit a claim?
Most states give you two years to file a car insurance claim, but depending the type of claim, you may have from one to 10 years to file.
How long have I got to make an insurance claim?
Ideally, within 24 hours of the accident taking place. If you're making a claim, you will need to check your insurance policy, but most companies demand you claim within two weeks.
How long does an insurance company have to settle a claim in Australia?
Paying claims Under the General Insurance Code of Practice, insurance companies promise to respond to your claim within 10 business days and tell you whether they will accept or deny your claim based on the information you have provided.