Cancel ee contract due to death

You can request the cancellation of your contract with us a maximum of 45 days before the end of your minimum term. How do I unlock my EE device to use with a different provider? All devices sold by EE are locked to EE so you may have to unlock your device before switching providers. There may be a charge to unlock your device and you must:

If a customer dies while still under a contract with EE, they request that a family member or net of kin informs them as quickly as possible to close the account immediately. They appreciate that it’s a difficult time for everyone involved and do all they can to help with dealing with closing the account, quickly and easily.

The last thing you want to worry about after a death is canceling the deceased’s cell phone contract. It should just be a simple task on the side, dwarfed by all other considerations you have to make. But a number of stories across the internet prove this isn’t always case.