Virtual cards do not require activation. Users may use the virtual card instantly for online spending after top-up via the Crypto.com App. Card activation is only required for the physical card upon arrival.
Please contact our support team via in-app/website live chat or email: contact@crypto.com. There is a chance we will be charging a replacement card fee. Detailed information will be listed in the Tɪmp;C when the cards are ready to be shipped.