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Is there a WorkCover Ombudsman Victoria?


What has the Ombudsman got to do with WorkSafe’s decisions?

  • The Ombudsman recognises that subsequent to WorkSafe’s original handling of these matters, WorkSafe required the relevant agents to overturn the decisions in case studies 38, 41 and 43.

What is the WorkCover scheme?

  • The WorkCover scheme means WorkSafe give money and support to people who ● get hurt at work ● lose money because they are hurt and cannot work. WorkSafe are an organisation who ● keep workplaces safe ● help people who get hurt at work. Page 4 Why did we make this book?

What is WorkSafe WorkCover?

  • The WorkCover scheme means WorkSafe give money and support to people who ● get hurt at work ● lose money because they are hurt and cannot work. WorkSafe are an organisation who ● keep workplaces safe ● help people who get hurt at work. Page 4 Why did we make this book? Some people with long term injuries said they did not

What does WorkSafe do when an independent medical opinion is challenged?

  • WorkSafe informed the injured worker of the apology and the scope of WorkSafe’s ability to intervene where independent medical opinions are being challenged. The injured worker was advised of their rights to appeal to conciliation as the appropriate body to consider these types of disputes.
Anyone can make a complaint to the Ombudsman. Complaints about WorkCover are usually from: injured workers. worker representatives including family, legal or union.