Measuring Performance of Microfinance Institutions: A Framework for Reporting, Analysis, and Monitoring (hereafter referred to as the Framework) is printed in editions.
Each successive edition incorporates the most recent changes or additions to the standard definitions of terms, ratios, and adjustments.
This publication includes four indicators to measure productivity and efficiency: Operating Expenses, Cost per Borrower, Personnel Productivity and Loan Officer Productivity.
The factors affecting the microfinance institution's performance are looked at as governance mechanisms, management information systems, and funding where; governance mechanisms are the systems through which the owners of the entity ensure that their business is run according to the intended purposes (Jensen & Meckling