We define relational intelligence as a combination of emotional and ethical intelligence, that involves the ability to be aware of and understand own and others' emotions, values, interests and demands, to discriminate among them, to critically reflect on them and to use this information to guide one's action and
With emotional intelligence, the focus is on the ability to control one's own emotions while maturely handling interpersonal relationships and navigating the emotions of others.
Rather, relational intelligence is about being connected and the ability to stay connected amid tasks.
Relationship Intelligence (RQ) provides visibility into the motives, conflict, and strengths of a team.
Managers who apply this insight will get the best of everyone's strengths, and build a culture of resilient relationships that are responsive to challenges and opportunities.