Customize Salesforce to handle your case escalation process Capturing Cases from Your Website Design a form to post on your website that allows customers to
salesforce_case_implementation_guide.pdf
The Salesforce Case Management solution helps government departments view all case data and related interactions in a searchable, secure platform
uk-case-management.pdf
SALESFORCE NONPROFIT CLOUD CASE MANAGEMENT Scale personalized care to clients on a platform that helps service providers track intake, referrals, clients,
ngo-datasheet-case-management-v4-022321.pdf
SALESFORCE NONPROFIT CLOUD CASE MANAGEMENT Scale personalized care to clients on a platform that helps service providers track services, case plans,
ngo-case-management-datasheet.pdf
Vertiba is a Platinum-level Salesforce consulting partner and part of the Publicis Sapient platform of companies With 1,000+ projects
Vertiba_Call_CenterslashCase_Management.pdf
This organization eventually decided to adopt Exponent Case Management on the Salesforce® platform to manage its client data because it enabled staff to provide
Choosing-Case-Management-System-White-Paper.pdf
View new cases that have come in to your team's service desk Salesforce is a cloud computing constituent relationship management (CRM) platform
Salesforce-Service-Desk-User-Guide.pdf
management solution utilising Service Cloud Email to Case and SLA management functionality • Formal engagement with the client's architecture
salesforce-case-studies-nov-2017.pdf
Pega Customer Service and Salesforce com's Service Cloud, across five areas of that comes from dynamic case management and real-time decisioning
Pega-vs-Salesforce-for-Customer-Service.pdf
These organizations are able to get even more out of their current deployment by infusing Pega's best-in-class case management capabilities that scale across
Supercharge-your-Salesforce.pdf