[PDF] the best time to tell guests that alcohol service will be stopped is

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What to do after stopping alcohol service to a customer?

These are additional steps you might have to take after stopping alcohol service to a customer: If a customer becomes violent, call the police for assistance. Your safety, along with the rest of the staff and customers, is top priority. Ensure that they have a designated driver. Offer to call a friend, cab or designated driver program.

What happens if a server serves alcohol?

For example, if alcohol is served to a person under age 21, the server can face arrest, fines or community service work. In cases where the minor injuries himself or someone else, the server could face a jail term; and both the server and the organization could be sued civilly.

Is it safe to stop service when you're intoxicated?

It’s your responsibility as an alcohol server or bartender to stop service when your customer has become intoxicated. But we know that stopping service can sometimes lead to uncomfortable and even dangerous situations. High levels of intoxication can impair a person’s judgement, potentially resulting in aggressive and violent reactions.

How old do you have to be to serve alcohol?

(We recommend this item be discussed with local law enforcement.) Servers must be at least 21 years of age to sell or serve alcohol. Servers may not consume alcohol while on duty because alcohol impairs your ability to perform your duties. Patrons must be at least 21 years old to be served alcohol.