[PDF] eu passenger rights (multi lang.)

Objectives

EU legislation on passenger rights seeks to ensure that passengers enjoy a harmonised minimum level of protection, irrespective of the mode of transport used, with a view to facilitating mobility and encouraging the use of public transport.

Results

The EU has over time adopted a body of rules designed to protect passengers, irrespective of the mode of transport they use. These rules build on previous legislation on the protection of consumers and package holidays and on the applicable international conventions, the Charter of Fundamental Rights and the relevant national provisions. However, t...

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What are EU passenger rights?

The following ten rights that stem from these principles form the core of EU passenger rights: (2) Right to mobility: accessibility and assistance at no additional cost for disabled passengers and passengers with reduced mobility (PRM) (3) Right to information before purchase and at the various stages of travel, notably in case of disruption

Why do we need a new EU transport law?

Europe has experienced a boom in mobility over the last decades. EU legislation has therefore been introduced for all modes of transport to protect passengers’ rights and ensure they are not lost in a myriad of national rules.

What does the Eurobarometer study reveal about air passenger rights?

A fact-finding study published today, along the Eurobarometer survey on EU passenger rights, sheds light on the main developments in air passenger...

What if my flight departs from the EU to a non-EU country?

If your flight departs from the EU to a non-EU country operated by an EU or a non-EU airline If you have not already received benefits (compensation, re-routing, assistance from the airline) for flight-related problems for this journey under the relevant law of a non-EU country.

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EU passenger rights are comprehensive but passengers still need to

31 oct. 2018 It can be as little as a €3 voucher for refreshments at the airport or a bottle of water offered on a train delayed for several hours. PRMs do ...



Commission Notice — Interpretative Guidelines on Regulation (EC

15 juin 2016 — if several flights are available with comparable timings passengers having the right to re-routing should accept the offer of re-routing made ...



Special Report 15/2021: Air passenger rights during the COVID-19

30 mars 2021 With regard to the air passenger sector the air passenger rights regulation



INCEPTION IMPACT ASSESSMENT Rights of passengers in

22 déc. 2016 The EU legislation on passenger rights applies to the following ... Also several rail companies provide coach services which are accessible.



Alternative Dispute Resolution in the Air Passenger Rights sector

(4) Air Passengers Rights Report 2011 – “In the aftermath of the Volcanic Ash Language and translation ... even may accept several other languages de-.



Regulation (EU) No 1177/2010 of the European Parliament and of

24 nov. 2010 Carriers should provide for the payment of compensation for passengers in the event of the cancellation or delay of a passenger service based on ...



European Commission

In addition to ECC-Net several other types of organisation offer free assistance to consumers seeking redress from airlines



Regulation (EC) No 1371/2007 of the European Parliament and of

23 oct. 2007 on rail passengers' rights and obligations. THE EUROPEAN PARLIAMENT AND ... official languages of the European Union institutions and made.



Regulation (EC) No 1371/2007 of the European Parliament and of

23 oct. 2007 on rail passengers' rights and obligations. THE EUROPEAN PARLIAMENT AND ... official languages of the European Union institutions and made.



Regulation (EU) 2021/ of the European Parliament and of the

17 mai 2021 (3) Regulation (EC) No 1371/2007 of the European Parliament and of the Council of 23 October 2007 on rail passengers' rights and.