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  • How do I contact American Airlines?

    Special assistance
    We're dedicated to providing a positive travel experience for all customers. If you have questions or want to make special travel arrangements, you can make them online or call 800-433-7300.

  • Does American Airlines have a chat option?

    From booking and seats to boarding passes and airport maps, we're with you every step of the way. Plus, now you can speak directly with a team member or get 24/7 virtual help through our chat tool.

  • How do I make an American Airlines claim?

    Submitting a Claim

    1Click on Get Reimbursed and select the account you wish to submit a claim for.2Choose to either submit your receipts/documentation either by uploading a file or through fax or mail.3Upload, fax or mail the completed form, along with receipts or other documentation by the date indicated.
  • The AirPass program which started in the 1970s after airline deregulation allows companies and travelers to pre-purchase tickets on AA at fixed rates. The airline said that it will no longer accept new memberships for the program and there has been no indication of any program to replace AirPass.
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Schedule Change Processing Guidelines SalesLink Self-Service

Although the other airline schedule change may not appear in our AA PNR these flights are still reported to AA for auditing purposes. Additionally



Name Correction Restrictions

American Airlines offers flexibility for Minor and Major name corrections for wholly unused (001) No SalesLink waiver authorization required in PNR.





Introducing the Next Generation of Sales Support Technology

American Airlines Sales Support has some exciting news! SalesLink is a dynamic web based solution that will change the way American provides.



Industry-wide solution for seamless processing of ticket validity

7 jui. 2022 of ticket validity extensions. ? American's COVID-19 Ticket Flexibility Policy. For more information please visit: SalesLink.aa.com ...



AA Saleslink

22 jan. 2015 American Airlines has a Flight. Number Schedule Change – Wholly. AA Flights. Flight Number ONLY Change on wholly American American Eagle®.



Miscellaneous Charge Orders (MCOs)

Valid on AA/001 American Airlines American Eagle



American Airlines

American Airlines' internal reservation system available to sale for the city pair O&D to be ticketed. SSR Message added to PNR: SSR OTHS YY RIPA/MARRIED 



Refund Information

sales representatives may not authorize exceptions to this policy. Refund requests should be submitted through American Airlines Refunds online at.



AA Saleslink

When American reissues the customer's ticket to assist airport operations you may use SalesLink – INVOL Reissue - Double Quick to have the American Airlines 

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