[PDF] 911 call statistics

9-1-1 Call Volume: An estimated 240 million calls are made to 9-1-1 in the U.S. each year. In many areas, 80% or more are from wireless devices.Autres questions
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  • How many people call 911 a year?

    9-1-1 Call Volume:
    An estimated 240 million calls are made to 9-1-1 in the U.S. each year. In many areas, 80% or more are from wireless devices.

  • How many people call 911 each day?

    Hundreds of Thousands of 911 Calls Are Made Each Day
    In an average year, around 240 million 911 calls are made in the U.S.2 That averages out to over 600,000 calls per day.

  • What are the statistics of 911 operators?

    The average 911 emergency dispatcher age is 39 years old. The most common ethnicity of 911 emergency dispatchers is White (72.1%), followed by Hispanic or Latino (11.1%), Black or African American (9.1%) and Unknown (6.0%). In 2022, women earned 98% of what men earned. 17% of all 911 emergency dispatchers are LGBT.
  • The 2022 edition of NFPA 1225 calls out two time-standards for dispatch: Answer requests for emergency assistance within 10 seconds 90% of the time.
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