[PDF] Job Opportunity Senior Specialist, Technical Support

What does a senior IT support specialist do?

Senior IT Support Specialist Automated Systems (HK) Ltd Central Provide helpdesk and remote IT support Diploma or above in Computer Science 4 years IT support experience 18d ago Job Functions Information Technology (IT) Application Specialist - Software Support Application Specialist - Network Job Type Full Time Contract

What is the difference between senior technical support and technology services?

While both senior technical support specialists and technology services specialists complete day-to-day tasks using similar skills like customer service, desktop support, and technical issues, the two careers also vary in other skills.

What are the skills of a senior technical support specialist?

About 55% of senior technical support specialists have a bachelor's degree. The three most common skills for senior technical support specialists are customer service, printers, and phone calls. 18.1% of senior technical support specialists are women, while 81.9% are men. The best senior technical support specialist employer is SAS Institute.

How do I become a senior tech support?

Senior tech support may also assist junior staff in resolving troublesome problems. Many employers prefer skills to certification when hiring tech support staff. However, a bachelor's degree in computer engineering can be an advantage.