The Download link is Generated: Download https://saleslink.aa.com/en-US/documents/Archives/AgencyRef/Duplicate_Ticket_Refunds.pdf


Schedule Change Processing Guidelines SalesLink Self-Service

OA Ticket Stock. • AA Prime. • AA*(Codeshare). • AA*/JB – AY/BA/IB/JL/QF. • AA*/Other carrier flight cancellation due to a reduction in frequency



Travel Notice Exception Policy - Travel Agency General Guidelines

If a ticket has already been reissued by American Airlines or the ticket is partially used travel agents must submit the refund request online at American 



Refund Information

Refund Information. Refund requests for travel agencies. Address of AA Passenger Refunds. Bereavement and Critical Illness. Duplicate Ticket Refunds.



AA Saleslink

Non-Refundable Ticket Refund. Prepaid Tickets. Refund Procedures. Refund Status Requests. Refundable Ticket Validity. Schedule Change Refunds.



Schedule Irregularity/IROPS Tickets issued prior to April 8 2020

A Schedule Irregularity is an unplanned delay or cancellation Whenever possible



AA Saleslink

Supporting documentation includes death certificate or obituary proof of relationship



Industry-wide solution for seamless processing of ticket validity

Jun 7 2022 American's COVID-19 Ticket Flexibility Policy ... and Refunds' which gives airlines the ability to override existing fare rules and waive ...



Duplicate Ticket Refunds – Travel Agency Procedures

? If requested via https://prefunds.aa.com/refunds/ : o Debit Memo - An ADM processing fee is assessed to the Agency IATA o. Reason for Refund: Select “ 



AA Saleslink

Refunds. Schedule Irregularity (IROPS) Refund Request - Flight Is Delayed. A non-refundable or refundable with cancellation fee ticketed fare.



Reissue Policies

General Reissue Policies. AA/001 Ticket Transferability. Commissions. Non-Refundable Ticket Exchanges. Non-Refundable Ticket Exchanges to Refundable Ticket