The Download link is Generated: Download https://saleslink.aa.com/en-US/documents/Archives/AgencyRef/Refund_Information.pdf


Duplicate Ticket Refund Requests

If an agency has issued duplicate tickets for a customer a refund request may be submitted for the duplicate non-refundable ticket to the original form.



Refunds Index

Refundable Ticket Validity. Schedule Change Refunds. Agencies and customers can now go online at www.refunds.aa.com to submit refund requests and lost 



AA Saleslink

Tickets may be considered for refund in the event of the death of the customer immediate family



Refund Information

Schedule Irregularity / Cancelled Flights Refunds. Taxes and Fees Refund Requests. Ticket Validity. Refund requests for travel agencies:.



Schedule Irregularity/IROPS Tickets issued on/after April 8 2020

Refunds. Schedule Irregularity (IROPS) Refund Request - Flight Is Delayed. A non-refundable or refundable with cancellation fee ticketed fare.



Schedule Change Processing Guidelines SalesLink Self-Service

carrier flight cancellation due to a reduction in frequency



Schedule Irregularity/IROPS Tickets issued prior to April 8 2020

Refunds. Schedule Irregularity (IROPS) Refund Request - Flight Is Delayed. A non-refundable or refundable with cancellation fee ticketed fare.



Schedule Irregularity (IROPS).pdf

A non-refundable Revenue/Published or Bulk/Opaque fare may be eligible for refund following the guidelines below. •. BT (zero fare tickets) refund requests are 



Travel Notice Exception Policy - Travel Agency General Guidelines

If a ticket has already been reissued by American Airlines or the ticket is partially used travel agents must submit the refund request online at American 



Travel Notice Exception Policy - Frequently Asked Questions

19-Sept-2016 coupons were lifted and the ticket is not wholly unused