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Passenger Service. 61.9%. 58.3%. 33.6%. 32.4%. 3.6%. 9.3%. Reservations. 56.9%. 55.5%. 41.6%. 43.4%. 1.5%. 1.2%. Maintenance and Related.
Users of other GDSs should contact their respective GDS for the correct format. customer should enter the information upon check-in on aa.com ...
Airline Service Quality Performance data from the most recent six months is by this Air Travel Consumer Report American Airlines
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