Cisco Base Level Service
15 oct. 2019 If you have purchased these Services through a Cisco Authorized. Channel this document is for description purposes only; it is not a contract ...
cisco-smart-net-total-care.pdf
24 juil. 2022 purchased an RMA Service Level then no hardware replacement services will ... of the returned parts and must include a description of the.
Cisco Smart Net Total Care Service
Advance Hardware Replacement Service Levels. Service Level. Description. Smart Net Total Care 24x7x2. 2-hour response 24 hours a day
Cisco Managed Services- Service Description
If Customer fails to perform its responsibilities Cisco will be excused from performing the Services. (including achieving any applicable Service Levels) to
Cisco Solution Support Service Definition
service levels chosen in your. Solution Support contract. Cisco coordinated support. This description is relevant only for Cisco multivendor solutions.
Service Description: SMARTnet and SMARTnet Onsite Services
Chassis and line card Advance. Replacement Service must be at the same level of coverage. Cisco will provide Customer with Advance Replacement(s) that are
Service Description: Cisco TelePresence Remote Management
26 avr. 2012 Comprehensive Management Service Level (see section 6.0). This Service Description is designed to provide a baseline.
cisco-software-support-service.pdf
18 nov. 2021 Software Support service covers its associated Application Software ... Direct access to skilled engineer with solution level expertise.
Cisco Services Full Coverage At a Glance
Services Full Coverage provides enterprise-wide support coverage for your current Contract-level entitlement offering easy access to the Cisco Technical ...
Service Level Objectives for Cisco Remote Management Services
4 févr. 2011 Management Services. This Service Level Objective Description defines the service level metrics that Cisco tracks for each Service.
