Your high-touch engineer develops a comprehensive knowledge about your technology applications and your network infrastructure to deliver support tailored to
Individual Cisco High-Touch Technical Support engineers often work with the same customer on a regular basis so their knowledge about your network and business
El Cisco® High-Touch Engineering Service complementa el soporte de resolución de problemas que usted recibe con el Cisco High-Touch Technical Support Service
Cisco High-Touch Engineering Service. Third Level: Optional Add-On to the Second Level. A designated network engineer provides personalized.
The following Deliverables are supported by Cisco Expert Care Services: Asset Management. Problem Management – High-Touch Engineering. Incident Management.
High Touch Expert Care (HTEC). • High Touch Operation Manager. • High Touch Engineer. • Knowledge Management. • Asset Management. Optimization.
El Cisco High-Touch Engineering Service de Cisco complementa el soporte de solución de problemas que usted recibe a través del High-Touch Technical Support
31 juil. 2013 This includes notifying TAC and the Cisco engineer familiar with Customer's Network
Network-wide technical support is provided through Cisco's High-Touch Technical Services (HTTS) team and a High-Touch Engineer (HTE) who is available to