Source: https://matheo.uliege.be/bitstream/2268.2/3275/4/Comment%20faciliter%20la%20mise%20en%20place%20de%20nouvelles%20proc%C3%A9dures%20de%20travail%20et%20d%27une%20culture%20organisationnelle%20forte%20en%20milieu%20ouvrier%20-%20C%C3%A9dric%20Dupont.pdf