Source: https://www.researchgate.net/profile/Driss-Ait-Omar/publication/334143204_Analyzing_the_Customers'_Dynamic_Confusion_in_Telecommunication_Networks_Share_Game/links/5da8ec9c92851c577eb7ffd4/Analyzing-the-Customers-Dynamic-Confusion-in-Telecommunication-Networks-Share-Game.pdf