You'll also need to have a passcode or screen lock.
Sign in to our app and select the Profile icon in top right-hand corner of screen.
Select Settings, then Fingerprint logon and toggle to turn on.
Follow the steps on screen..
If you are an existing customer, you can use your existing bank card with Chip & Pin to verify your identity.
The Biometric Residence Permit card may not be accepted in all our online journeys.
You may need to provide additional documentation..
Real-time checks
As you bank online, we use extra security checks to make sure it's really you and not a fraudster.
If we spot anything odd, we may ask you to call our Fraud Team..
Biometric banking technologies help finance organizations improve security and governance.
Banking software providers favor biometric data that is simple to gather using a mobile sensor or camera.
Thus, facial, voice, and fingerprint identification are the most popular approaches among neobanks..
Proof of address
Local authority tax bill for the current year.
Utility bill (such as gas or landline phone bill) dated within the last six months.
Bank, building society or UK credit union statement.
UK, EU/EEA mortgage statement..
Proof of identity – current photo driving license, or passport.
Personal details – preferred title, full name, date of birth, gender, marital status, nationality.
Address details – current home address and how long you have lived there..
Kitchener, Ontario Service Canada Centre SCO
A fee of $85 CAD is payable per person for biometric enrolment.
Families applying together will only pay a maximum biometric fee of up to $170 CAD.
There is no fee for biometric verification.
The verification process will depend on your point of entry into Canada.
1) Major airports: At Canadian airports, travellers will undergo identity verification at a Primary Inspection Kioskby having their fingerprints verified against those collected at the application stage to ensure that the person seeking entry is the same person who was granted.
The CBSA provides biometrics enrolment services at the following Ports of Entry for travellers who are eligible to make an application while seeking entry to Canada:
Children under the age of 14;
Ghanaian politician and lawyer
