If you've submitted a visa application and have not received a biometric letter, it could be due to a number of reasons.
Some common reasons for delays include a backlog of applications, technical issues with the online system, or a problem with your application or supporting documents..
After you submit your application, we'll send you a letter that says so and where you can go.
You'll have up to 30 days to go in person to an official biometrics collection service location.
The letter will go to your account message box within 24 hours of applying.Sep 25, 2023.
If you are applying online and have paid the biometrics fee upfront, you should receive your biometrics request letter by email within 24 hours, as it is auto-generated.
If your application was submitted by mail, it may take several days or weeks to receive your biometrics request..
If you have applied for a visa online, after you receive the Biometric Instruction Letter (BIL) bring a printed copy of your Biometric Instruction Letter (BIL), consent form, as well as valid passport or travel document with at least 2 pages that are blank on both sides..
If you are applying online and have paid the biometrics fee upfront, you should receive your biometrics request letter by email within 24 hours, as it is auto-generated.
If your application was submitted by mail, it may take several days or weeks to receive your biometrics request..
Most applicants are not eligible to give biometrics at a POE.
Make sure you’re eligible before you go.
You cannot give your biometrics at a Canadian port of entry (POE) unless you meet these 2 requirements:
A biometric instruction letter (BIL) is provided by the applicant as proof that the applicant has already submitted a complete application to an Immigration, Refugees and Citizenship Canada (IRCC) office and paid the biometric fee (unless the applicant is exempt from paying the fee).
Applicants who receive a biometrics instruction letter can give their biometrics at any of the 58 designated Service Canada locations across the country.
To give biometrics in Canada, applicants will need to book an appointment in advance through an online appointment booking tool at canada.ca/service-canada-appointment.
