Business english taking a message

  • .
    1. Prepare for a business call ahead of time
    2. Introduce yourself
    3. State the main reason for your call
    4. Listen actively without interrupting
    5. Speak with a professional tone of voice and vocabulary
    6. Be conscious of making people wait
    7. Make sure you're in a quiet environment
    8. Thank the other person

  • How do you take professional messages?

    Stay calm and courteous, even if the caller is rude or irritated.
    If the caller wishes to leave a message, write down the information, starting with the caller's name.
    Ask for the correct spelling if you are in doubt.
    Write the caller's phone number, including the area code and extension, and the company's name..

  • What is important while taking down a message?

    Write down everything they say.
    You may not think what they say is important but the person you are writing the message for might think it is.
    If needed ask them to repeat information.
    Say good-bye (and "You're welcome" if it applies)..

  • What is taking a message?

    to take a message: to write down, to make note of or to pass on a message, a communication, a notice, a memo idiom..

  • Leaving a Message
    Introduction: Hello, this is Ken.
    OR Hello, My name is Ken Beare.
    State the time of day and your reason for calling: It's ten in the morning.
    I'm phoning (calling, ringing) to find out if / to see if / to let you know that / to tell you that
  • Write down everything they say.
    You may not think what they say is important but the person you are writing the message for might think it is.
    If needed ask them to repeat information.
    Say good-bye (and "You're welcome" if it applies).
Aug 30, 2023Message Taking in Business English: The 6-step Guide for Flawless Phone Skills1. Explain That the Person They're Calling Isn't Available2.Offer to Take a MessageTools to Improve Listening for
Aug 30, 2023This audio lesson provides you with a variety of natural expressions you'll need when taking a message in business English, as well as phrases  Offer to Take a MessageTools to Improve Listening for
Contents
  1. Explain That the Person They're Calling Isn't Available.
  2. Get the Caller's Name and Number.
  3. Offer to Take a Message.
  4. Clarify Any Confusing Parts of the Message.
  5. Verify the Message Details.
  6. Conclude the Call.

Are you worried about message taking in Business English?

The caller speaks quickly, their voice is hard to hear through the phone and you’re worried about asking the right questions —you don’t want to bring incomplete or wrong information to your boss.
We’re here to help you get over your phone and message taking fears.
Message taking in business English actually follows a very predictable formula.

How to master message taking in English on the phone?

One of the best ways to master message taking in English on the phone is to listen to real native speakers doing just this in authentic videos like movie trailers, music videos and vlogs.
FluentU is perfect for this because it uses a large video library made for and by natives, so you can hear the phrases above in a realistic context.

Are you worried about message taking in Business English?

The caller speaks quickly, their voice is hard to hear through the phone and you’re worried about asking the right questions —you don’t want to bring incomplete or wrong information to your boss

We’re here to help you get over your phone and message taking fears

Message taking in business English actually follows a very predictable formula

How do you take a message in Business English?

Message taking in business English actually follows a very predictable formula

In this post, we’ll show you six steps you can follow to make sure that you take a complete, error-free message every time, plus plenty of handy examples to use

1

Explain That the Person They’re Calling Isn’t Available 2

Get the Caller’s Name and Number 3

How to master message taking in English on the phone?

One of the best ways to master message taking in English on the phone is to listen to real native speakers doing just this in authentic videos like movie trailers, music videos and vlogs

FluentU is perfect for this because it uses a large video library made for and by natives, so you can hear the phrases above in a realistic context


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