Cox communications law enforcement guide

  • How long does Cox keep records?

    Records Retention - The following retention policies generally apply to frequently sought records: IP Assignment Logs Up to 6 months Subscriber Information 3 years Call Records 18 months (up to 36 in certain states) Home Security Activity Logs 2 years LEA Preservation Requests 90 days (additional 90 days upon further .

  • How many locations does Cox Communications have?

    124 Cox Stores in The United States.
    Cox brings you closer with solutions including GIG speeds everywhere, powered by Cox Fiber, new Cox Mobile with flexible plans that fit your lifestyle and budget, Contour TV where you can watch what you want your way, all to keep you connected to the things you love..

  • What are the goals of Cox Communications?

    About Cox Communications
    We're dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that make each one unique..

  • What data does Cox collect?

    Cox Mobile Services
    We may also collect information when you use our mobile application to manage your account, which can include your account number, user ID, device ID, and IP address.
    We do not collect precise geolocation information through our mobile services without your consent.Jun 15, 2023.

  • What data does Cox collect?

    Cox Mobile Services
    We may also collect information when you use our mobile application to manage your account, which can include your account number, user ID, device ID, and IP address.
    We do not collect precise geolocation information through our mobile services without your consent..

  • What is the Cox Communications scandal?

    The music industry – first BMG and then the majors – sued Cox in the US claiming that it did not do enough to deal with copyright infringement on its networks and repeat infringers among its customer base.
    Instead it paid lip service to its responsibilities while secretly ignoring its own policies..

  • What is the mission statement of Cox Communications?

    At Cox Communications, we believe life gets better when we have more moments of real human connection.
    And we help make it happen.
    We not only have the technology to bring people closer, but we also have a culture that puts people first..

  • Who controls Cox?

    Cox Communications is the largest division of Cox Enterprises, a family-owned business founded in 1898 by Governor James M.
    Cox.
    Company Stats: Cox has approximately 6.5 million total residential and commercial customers..

  • Cox does not collect the individual web browsing history of our customers and has no plans to do so.
    Cox remains committed to the principles of transparency and customer choice consistent with the FTC privacy framework as described in the ISP Privacy Principles.
  • Records Retention - The following retention policies generally apply to frequently sought records: IP Assignment Logs Up to 6 months Subscriber Information 3 years Call Records 18 months (up to 36 in certain states) Home Security Activity Logs 2 years LEA Preservation Requests 90 days (additional 90 days upon further

Does Cox Communications seek reimbursement?

Cox Communications, Inc. is entitled to seek reimbursement per 18 U.S.C. §2706.
We do not seek reimbursement for the following matters (must be documented when requested):

  • • Telephone toll records •Telephone subscriber records of 10 or less •Non-expedited child pornography
  • endangerment
  • exploitation investigations .
  • Does Cox comply with international law enforcement requests?

    International law enforcement requests Cox will comply with all applicable laws, treaties and conventions regarding provision of customer information to non-US law enforcement agencies.
    All requests must be in English and follow the appropriate protocols as stated in this handbook.

    What laws does Cox comply with?

    Cox will comply with all applicable laws, treaties and conventions regarding provision of customer information to non-US law enforcement agencies.
    All requests must be in English and follow the appropriate protocols as stated in this handbook.
    Retention policies The following retention policies generally apply to frequently sought records.

    Who is Cox Communications?

    Cox Communications is a family-owned company committed to creating more meaningful moments of human connection through technology.
    As the largest private broadband provider in the United States, we're proud of our continued investments in our people, our communities and our network.

    Does Cox comply with international law enforcement requests?

    International law enforcement requests Cox will comply with all applicable laws, treaties and conventions regarding provision of customer information to non-US law enforcement agencies

    All requests must be in English and follow the appropriate protocols as stated in this handbook

    What does Cox do?

    Cox strives to assist the law enforcement community while protecting the rights and privacy of its customers

    What laws does Cox comply with?

    Cox will comply with all applicable laws, treaties and conventions regarding provision of customer information to non-US law enforcement agencies

    All requests must be in English and follow the appropriate protocols as stated in this handbook

    Retention policies The following retention policies generally apply to frequently sought records


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