After-Hours Access
We offer 24-hour phone access for medical advice when we are not open.
Simply call our officesand select the prompt to be connected to our answering service.
After-business hours answering service staff can connect you to a nurse if you have a medical question or need advice.
In case of emergency, call 911.
Controlled Substance Policy
Some physical and behavioral health conditions are best treated with medications that are considered controlled substances.
Because of widespread problems in our community with the misuse of some of these medications and because controlled substances carry health risks, we have a strict policy about how we prescribe them that applies to all patient.
Health Insurance
If you change or lose your health insurance, please contact our office and we will update your new insurance information or arrange for assistance to help you re-apply.
Please do not miss an appointment because of an insurance issue — we are here to help!
How do I enroll in the patient portal?
To enroll, your email address must be on file in our system, and you will need to know your medical record number.
If your email address is not on file or you do not know your medical record number, please call (330) 263-8615 and our staff will be glad to enroll you in our patient portal.
How do I register for the patient portal?
In some areas, your patient portal includes ,both hospital and clinic info.
Choose your state from the list below for links to each patient portal.
To sign up for a portal for your hospital visits, go to any registration desk in your local Ascension hospital.
After providing your basic information, you will receive an email with an activation link.
Make An Appointment
Call your medical or dental office today to schedule an appointment.
CHP utilizes both voice and text automated reminders, so be sure your portal information is up to date.
Click Here for a list of locations.
Medication Refills
If you need a medication refill, please call your pharmacy to make the request.
The pharmacy will send a request to your PCP.
If you have not been seen by your care team recently, you may be contacted to schedule an appointment so your PCP can monitor how the medication is working for you and ensure you are not experiencing any dangerous side-effec.
Patient Portal
Here you have direct and secure access to view appointments, update demographic information and view your personal health record including labs, diagnostic radiology reports, medication list, problem list, etc.
Referrals
If you need a referral to see a specialist, please make the request through the Patient Portal or by contacting your practice.
We will need your name, date of birth, phone number, the specialist doctor’s name, the doctor’s specialty, and the reason for your visit.
What can you do on the patient portal?
The Patient Portal gives patients 24/7 access to records, labs, and secure messages, anywhere and on any device.
Patients can update demographics, complete forms and questionnaires, request prescription refills, access educational materials, request appointments through healow® Open Access®, join a telehealth visit, make a payment, and more.
What is the community hospital patient portal?
This interactive web portal empowers all Community Hospital patients and their families to take a more active role in their care by providing easy, secure access to health information and online communication with Patient Portal staff.
All of the information in the Patient Portal comes from your Community Hospital Electronic Health Record.
• In-Person Appointments
Please arrive 10 minutes prior to your appointment.
This will allow plenty of time to update your information if needed.
Many insurance companies require that you pay a co-payment for each office visit.
Be prepared to pay your co-pay prior to being seen.
Feel free to bring in a written list of symptoms or questions if you are experiencing a change .
• Telemedicine
Telemedicine is an approach to medicine that allows patients to seek diagnosis and treatment remotely over a phone call or video conference.
CHP clinicians have access to your medical history during your appointment.
This will help them make the right diagnosis and prescribe the right recommendations for you.
While some conditions require in-person.
