Conflict management quiz pdf

What are the 4 C's of conflict management?
EXHIBIT 9 shows five different types of conflict handling behaviour: competing, collaborating, compromising, avoiding and accommodating.
Competing has high concern for personal goals and low concern for relationships.
Collaborating is the search for a mutually satisfactory solution..
What are the 5 conflict management theories?
Conflict management is the art of resolving these differences in a constructive and mutually beneficial manner.
It entails identifying the root cause of the dispute and finding a solution that satisfies all parties involved.
Conflict can arise in any situation where there are differing opinions, goals, or values..

What are the 4 C's of conflict management?