Conflict management upsc

Conflict between individuals is likely to be more easily solved than the latter.
The task becomes even easier if the individuals involved in conflict belong to the same group.
The command of the group often works wonder in resolving conflicts of this nature.

General policy guidelines need to be formulated by the State Governments for involving both the Panchayats and urban local bodies along with ‘nonpolice’ instrumentalities of the State, in conflict resolution.
CHAPTER 14.
Institutional Arrangements For Conflict Management .

‘Conflict management’ refers essentially to a specific kind of work, for example, engaging in mediation by those who have the expertise in handling them in a way that eventually results in the disappearance of conflict.