Conflict resolution types
Cooperativeness--the cooperativeness dimension represents the extent to which you attempt to satisfy the other person's concern in a conflict..
Modes of conflict management
An assertive response respects both sides and engages in a way where you express your position, needs, and feelings in a respectful way and open a positive discussion with the other side..
What is a conflict handling technique where the person is assertive and cooperative?
Compromising Style: This style aims to find an expedient, mutually acceptable solution that partially satisfies both parties in the conflict while maintaining some assertiveness and cooperativeness..
What is assertive conflict management?
Assertive: Direct Communication that DOES seek to preserve the relationship.
Thoughts and feelings are expressed clearly and directly.
Communication is kind, respectful, and seeks to preserve the relationship.
Assertive conflict communication is ideal, especially with an assertive listener..
What is assertiveness in conflict management?
An assertive response respects both sides and engages in a way where you express your position, needs, and feelings in a respectful way and open a positive discussion with the other side..
What is cooperativeness in conflict management?
Assertiveness is the extent to which an individual attempts to satisfy their concerns, while cooperativeness is their willingness to satisfy other parties..
Which conflict management approach is moderate in both assertiveness and cooperativeness?
Compromising: Is intermediate in both assertiveness and cooperativeness.
In this mode, you try to find an acceptable solution that only partially satisfies both individual's concerns..
Which conflict management style involves cooperation and assertiveness?
Collaborating Style: A combination of being assertive and cooperative, those who collaborate attempt to work with others to identify a solution that fully satisfies everyone's concerns.
In this style, which is the opposite of avoiding, both sides can get what they want and negative feelings are minimized..
Which conflict management style is intermediate in both assertiveness and cooperativeness?
Compromising: Is intermediate in both assertiveness and cooperativeness.
In this mode, you try to find an acceptable solution that only partially satisfies both individual's concerns..
- Enhanced communication is the by-product of a balance between assertiveness and compromise.
Employees feel more confident expressing their ideas knowing they will be heard and can reach a fair compromise if disagreements arise.
A balanced approach to conflict resolution helps create a culture of mutual respect.
