Conflict management to

  • What are the uses of conflict management?

    It involves finding a solution that satisfies all parties involved and prevents the conflict from escalating into a larger issue.
    Conflict management is essential because it helps to create a positive work environment, improve communication, and boost productivity..

  • What does conflict management lead to?

    Effectively managed conflicts can lead to a resolution that will result in positive outcomes and productivity for the team and/or organization (Loehr, 2017b; Evans, 2013)..

What are the two approaches to conflict management?

According to University of Pittsburgh professors of management Ken Thomas and Ralph Kilmann, most people take one of two approaches to conflict management, assertiveness or cooperativeness [ 1 ].
From these approaches come five modes or styles of conflict management:.


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