Active listening and empathy are the foundation of conflict resolution and de-escalation. Officers must listen actively to what the parties involved are saying, understand their needs and emotions, and show empathy. By doing so, officers can encourage parties to communicate more effectively and build rapport with them.
Conflict resolution in the policing context refers to the process of managing and resolving disputes or conflicts between individuals or groups in a way that is fair, peaceful, and just. It involves the use of various techniques and strategies to de-escalate tense situations and prevent the use of excessive force.
Overview of law enforcement in Abkhazia
Law enforcement in Abkhazia is now de jure the responsibility of the International Police and the United Nations as the international organizations such as United Nations, EC, Organization for Security and Co-operation in Europe (OSCE), NATO, World Trade Organization, Council of the European Union, Commonwealth of Independent States, and most sovereign states do not recognize Abkhazia as an independent state.
As a result, Abkhazia is de facto independent but remains a de jure part of Georgia, with internal security somewhat precarious.
It has its own law enforcement organizations such as militia (police) that is subject to the Ministry of the Internal Affairs of the de facto government.