Can a conflict be resolved without everyone becoming friends?
Remember, the goal isn’t for everyone to like each other.A conflict can be resolved without everyone becoming friends, but if the process includes ,personality attacks, it’s unlikely the conflict will stay resolved for long.
Conflict resolution is very difficult for people who hate or fear conflict.
They’d rather avoid a problem than face it.
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Do: Ask For Clarification
Misunderstandings are common, but if they aren’t resolved, they can drag out a conflict longer than necessary.
Make sure everyone’s perspective is clear during a discussion.
This means asking both open-ended questions and specific questions.
Open-ended questions are most useful at the beginning of a conversation to establish what everyone is thinki.
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Do: Use “I” Statements
We’ve all been in disagreements where everyone starts throwing blame and accusations around.
To avoid situations like this, pay attention to your phrasing.
Use “I” statements instead of “you” statements.
This keeps the focus on your perspective, feelings, experiences, and reactions.
It makes it more difficult to cast judgment on others, make assump.
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Practice Active Listening
Listening is a skill many people don’t think about.
In conversations, especially difficult ones, many people aren’t listening to what others are saying.
If they’re not interrupting, they’re simply waiting until it’s their turn to talk.
When no one is really listening to each other, conflicts go around and around.
The Balance Careers defines active .
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What is conflict resolution & why is it important?
Conflict resolution isa process used during times of high tension, disagreements, and complex misunderstandings.
The skills involved in conflict resolution – like listening, empathy, and collaboration – apply to any type of conflict whether it’s in the workplace or personal relationships.
