Consumer electronics tech support

  • What is electronic customer support?

    Electronic customer service is a system that enables the communication between a company providing services or selling products and its customers.
    It can take the form of a website accessible via a browser or a mobile application..

  • What is technical customer service?

    Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products.
    Traditionally done on the phone, technical support can now be conducted online or through chat..

  • What's the difference between customer support and technical support?

    Technical Support refers to assistance that is provided to customers who require help with technical products such as hardware and software.
    On the other hand, Customer Service is a set of practices that seek to guarantee that every single interaction between a customer and a business is pleasant to the customer..

Visual support allows consumer electronics brands, manufacturers, retailers, warranty providers and BPOs to enhance support for consumer electronic devices.

What is consumer support?

d Consumer support 3

A set of “cross-cutting rules” and guidance, which set out the behaviours that the FCA expects from firms in order to satisfy the Consumer Duty


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