In a mediation procedure, a neutral intermediary, the mediator, helps the parties to reach a mutually satisfactory settlement of their dispute. Any settlement is recorded in an enforceable contract.
Mediation is often the best option for resolving a contractual dispute that is based on miscommunication, confusion or misunderstanding over the terms of a
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,The parties may wish to require mediation before submitting their dispute to other resolution mechanisms. This can be accomplished by including a mediation provision (which specifies that mediation shall last for at least a one-day session) in the
remedies or dispute resolution section of the contract.