Customer relationship management concepts and technologies pdf

  • What is the concept of customer relationship management PDF?

    CRM is the entire philosophy that combines a marketing concept. with a business strategy on how to effectively manage customer relationships.
    The. centre and also the object of interest is the client and their needs, including its safety. in relationship with a company..

  • Customer relations refers to the methods, strategies, and processes a company uses to build and maintain customer relationships.
    Every customer interaction has an impact, and it's more important than ever for companies to consistently meet expectations.
Customer Relationship Management (CRM) is a core strategy in business that integrates internal processes and functions with all external networks to create and 

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