Customer relations management training

  • What is consumer relations management?

    A customer relationship management (CRM) solution helps you find new customers, win their business, and keep them happy by organising customer and prospect information in a way that helps you build stronger relationships with them and grow your business faster..

  • One of the simplest ways to facilitate CRM training is to provide or create guides for using the CRM.
    You can provide these to employees and have them walk through the guides to learn the tool.
    Then team members can refer back to them whenever they need a reminder of how something works.
Dec 21, 2022Learn customer relationship management with online courses delivered through edX to advance your career today.
Customer Relationship Management (CRM) is a comprehensive course that explores various aspects of CRM, from data-driven strategies to customer segmentation and loyalty programs.

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