Customer relationship management bba mcq

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MBA in Customer Relationship Management (CRM) is a two-year post-graduate program that offers knowledge about various different techniques and skills regarding customer’s relationships and how to maintain those relationships for a long run for companies benefit by using new marketing tools and technologies.

Customer Relationship Management (CRM) is a branch of study that addresses this very issue and arms management students with tools and skills essential to encourage and develop the company-client relationships.

Quality assurance for your customer relationship management ensures that the association is positive.
In 2011 the telecommunications company Research in Motion (RIM), which originally designed the Blackberry, experienced an event with significant negative impact on their brand.
Their email system went out for three days.