Customer relationship management certification in nigeria

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CICRM is an international body for customer service professional seeking to develop and promote international service standards and professional excellence in  Examination FeesCicrm OverviewEligibilityCertificate Programs
The institute is responsible for promoting best practices in customer service standards, professional certification and the National and International Service  Examination FeesCicrm OverviewCertificate ProgramsCourses Outline
The institute is responsible for promoting best practices in customer service standards, professional certification and the National and International Service  Examination FeesCicrm OverviewCICRM SyllabusCertificate Programs

What are the requirements to become a customer service manager?

Entry Requirements:

  1. Holders of HND
  2. B
Sc or Professional Certificates in any course of study, but MUST have minimum of 2 years work experience in the field of Human Resources, Customer Care, Call Centre, Customer Relation, Customer Service, Front Desk Officer, Marketing, Business Mgt, Public Relations, etc.
,

What degree do you need to be a Customer Relationship Manager?

The most common degree for Customer Relationship Managers is Bachelor's Degree 59% of Customer Relationship Managers earn that degree.
A close second is Associate Degree with 15% and rounding it off is Master's Degree with 10%.
What Should I Major in to Become a Customer Relationship Manager ? .

,

What is a Customer Relationship Management course (CRM)?

Also, clients that are emotionally linked to a certain brand become living and walking ambassadors, so they spread the word about the company and advertise its services to a wider audience.
The customer relationship management course (CRM) examines the relationship and applies it in marketing, sales and advertising areas.


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