Customer relationship management of wipro

  • What is CRM in Wipro?

    Wipro's presales CRM is a cloud based application built on the powerful ServiceNow platform which helps the sales teams, customer service agents, recruiters, and the marketing teams to improve the organization's interaction and relationship with customers and potential prospects..

It provides a 360-degree view of the customer and is responsible for defensive marketing strategy to retain existing customers. CRM has its presence in the 

Is Wipro a good company in India?

Findings/Result:

  1. Based on the examination of facts and numbers as well as the many scenarios of firm expansion in India
  2. it is clear that the Wipro company has experienced significant growth and advancement in various areas such as :
  3. job creation and the country's economy

A few suggestions are also made to expand on the notion.
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What does Wipro do?

Background/Purpose:

  1. Wipro is a market leader in business process outsourcing
  2. consulting
  3. information technology worldwide

Wipro helps clients s쳮d in the digital world by utilising cognitive computing, hyper-automation, robots, the cloud, analytics, and emerging technologies.
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When did WIPRO become ISO 9001 certified?

During 1994 – 1995, five of Wipro's research & development and manufacturing facilities received the ISO 9001 accreditation. design centre in 1995.
Wipro purchased Wipro Acer in 1999.
Wipro introduced Wipro OSS Smart and Wipro WAP Smart in the year 2000.

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Will Wipro open a new delivery centre in Bangladesh?

The Bangladeshi telecom giant Grameen phone (GP) awarded Wipro Limited a five-year declared plans to open a new delivery centre there.
The business so ld its share of the joint venture providing IT services at airpo rts in April 2018.
Wipro opened manufacturing facilities in Andhra Pradesh and Guangzhou, it was reported on May 3.


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